LOYAL ME NOW DISCOUNT PROGRAM TERMS AND CONDITIONS
Effective as of 1 August 2025

  1. These Terms and Conditions of the discount program named "Loyal Me Now" (hereinafter referred to as the "Terms and Conditions") set out the terms and rules governing the operation of the Loyal Me Now Discount Program (hereinafter referred to as the "Program"), including, in particular, the conditions of participation and the rights and obligations of the Organizer (as defined below) and the Participants (as defined below).

  2. The organizer of the Program is Loyal Me Now Spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw, Poland (address: ul. Ksawerów 21, 02-656 Warsaw, Poland), entered into the National Court Register (KRS) under number 0000849071, Tax Identification Number (NIP): 5213898855 (hereinafter referred to as the "Organizer" or, interchangeably, the "Administrator").

  3. The Program is organized within the territory of the Republic of Poland and is available via the website www.loyalmenow.pl (hereinafter referred to as the "Program Website").

  4. The Program is conducted within the territory of the Republic of Poland in accordance with these Terms and Conditions and the applicable provisions of Polish law. Nothing in these Terms and Conditions shall exclude or limit any rights granted to Participants under mandatory provisions of applicable law.

  5. The Organizer is responsible for the technical operation and maintenance of the Program.

  6. Participation in the Program constitutes the Participant's acceptance of these Terms and Conditions and of the rules governing the Program as described herein. By participating in the Program, the Participant confirms that they meet all eligibility requirements for participation.

  7. The Program does not constitute a game of chance, raffle, mutual betting scheme, promotional lottery, or any other form of gambling within the meaning of the Polish Gambling Act of 19 November 2009, as amended.

  8. These Terms and Conditions are not subject to approval under the provisions of the Polish Gambling Act of 19 November 2009, as amended.

  9. The Organizer reserves the right to suspend or terminate the Program at any time. Such suspension or termination shall not affect any rights acquired by Participants prior to the effective date of the suspension or termination. Participants will be informed of any suspension or termination at least two (2) months in advance by means of a notice published on the Program Website.

  10. Participation in the Program is voluntary and free of charge. Participants shall not be entitled to receive any remuneration for participating in the Program.

  11. A Participant may only be a natural person who:

    1. is at least 18 years of age;
    2. resides within the territory of the Republic of Poland;
    3. has full legal capacity;
    4. has read and accepted these Terms and Conditions in their entirety;
    5. has a mobile telephone number registered in Poland;
    6. is the registered holder of that mobile telephone number;
    7. successfully completes the registration process on the Program Website; and
    8. has an e-mail address within a domain included in the Loyal Me Now domain database (hereinafter referred to as the "Participant").

  12. Failure to meet any of the eligibility requirements set out in Section 11 shall constitute grounds for exclusion from the Program.

  13. Any breach of these Terms and Conditions by the Participant, including, in particular, the submission of false statements or information, or any violation of applicable law, shall entitle the Organizer to exclude the Participant from the Program in accordance with these Terms and Conditions.

  14. Any questions, comments, or complaints relating to the Program or its operation should be submitted directly to the Organizer.

  15. Before joining the Program, i.e. prior to commencing the registration process on the Program Website, the Participant is required to read these Terms and Conditions. By initiating the registration process on the Program Website, the Participant confirms that they:

    1. have read these Terms and Conditions;
    2. accept these Terms and Conditions without the need to submit any additional declarations; and
    3. accept the Verification Process (hereinafter referred to as the "Verification Process") described in these Terms and Conditions without the need to submit any additional declarations.
  16. Verification Process

    The Verification Process is carried out during the Participant’s registration for the Program on the Program Website and consists of completing the registration form made available on the Program Website (hereinafter referred to as the "Registration Form") by:

    1. providing a valid e-mail address, i.e. an e-mail address within a domain included in the Loyal Me Now domain database (hereinafter referred to as the "Domain Database");
    2. providing a mobile telephone number registered in Poland and assigned to the Participant;
    3. receiving two verification codes: one sent by SMS to the mobile telephone number provided in the Registration Form and the other sent by e-mail to the e-mail address provided in the Registration Form;
    4. entering the correct verification codes received via SMS and e-mail, thereby completing the Verification Process.

  17. The Verification Process is performed only once when a Participant joins the Program. The Participant is informed of the progress and outcome of the Verification Process on an ongoing basis during the registration procedure.

  18. Only one telephone number may be used in the Verification Process in relation to a single e-mail address.

  19. The Domain Database is maintained by the Organizer. Only individuals whose e-mail address belongs to a domain included in the Domain Database are eligible to join the Program. The Organizer administers the Domain Database and has sole discretion to determine which domains may be included therein. If the Organizer decides to remove a domain from the Domain Database, Participants who have already completed the Verification Process and registered using an e-mail address within that domain shall retain access to the Program Website and all rights previously acquired. However, any new individuals using e-mail addresses within a domain removed from the Domain Database shall no longer be eligible to join the Program.

  20. Upon successful completion of the Verification Process, the Participant shall create a password for access to the Program Website in accordance with the instructions provided on the Program Website and shall gain access to the members-only area of the Program Website. After logging in, Participants will be able to view offers made available by Program partners (hereinafter referred to as "Program Partners") and dedicated to logged-in Participants (hereinafter referred to as a "Partner Offer").

  21. A Partner Offer means discounts or other benefits relating to products or services available in online stores, physical stores and/or service outlets, which may be used by the Participant in accordance with the terms specified by the relevant Program Partner.

  22. Each Partner Offer shall specify in detail the terms and conditions applicable to the discount or benefit offered, including, but not limited to:

    1. the type of discount (e.g. percentage discount or fixed-amount discount);
    2. the products or services covered by the discount (e.g. an entire product range or a specific product category);
    3. the redemption method (e.g. discount code or post-purchase rebate);
    4. the validity period of the Partner Offer;
    5. redemption requirements (e.g. minimum purchase value); and
    6. any other specific conditions applicable to the Partner Offer.

  23. Participants are not entitled to transfer discounts, benefits, or any other rights arising from a Partner Offer to third parties. The detailed terms governing the use of a discount or benefit shall be specified in the relevant Partner Offer.

  24. Discounts, benefits, or other advantages obtained through the Program may not be exchanged for cash or any other monetary or non-monetary equivalent, nor may they be traded, sold, or otherwise commercially transferred, unless expressly stated otherwise in these Terms and Conditions.

  25. Any breach of Sections 23 and/or 24 by a Participant shall constitute grounds for exclusion from the Program and may result in the blocking of redeemed discount codes by the relevant Program Partner or the refusal to honor such discount codes by the Partner.

  26. These Terms and Conditions also set out the rules under which a Participant may receive a cash reward for referring the Program to a third party (hereinafter referred to as a "Referred Person").

  27. A Participant may invite an individual who has not previously registered for the Program to join by sending that person an invitation to register. A Referred Person shall be deemed to have joined the Program upon successful registration using both a valid telephone number and a valid e-mail address (hereinafter referred to as "Joining the Program").

    The Participant shall be entitled to receive a referral reward from the Organizer in the total amount of:

    • PLN 50.00 if at least ten (10) Referred Persons join the Program; or
    • PLN 200.00 if at least thirty (30) Referred Persons join the Program.

  28. Referral limits apply. Each Participant may:

    • send up to thirty (30) invitations per day;
    • send a maximum of one hundred (100) invitations in total from a single account; and
    • refer a maximum of fifty (50) new Participants who successfully join the Program.

  29. Participants may invite Referred Persons to join the Program multiple times; however, a referral reward from the Organizer for ten (10) or thirty (30) successful referrals (PLN 50.00 or PLN 200.00 respectively) may only be granted once.

    For the avoidance of doubt, the Participant may decide when to request the referral reward to be credited to their Program account, either after ten (10) successful referrals or at a later stage after thirty (30) successful referrals. In all cases, however, a Participant may receive no more than PLN 200.00 in total referral rewards.

    Accordingly, even if one hundred (100) Referred Persons join the Program through the same Participant’s referrals, that Participant shall receive a maximum referral reward of PLN 200.00.

  30. The date on which the referral reward is credited shall be the date on which the last qualifying Referred Person joins the Program, namely the tenth (10th) or thirtieth (30th) person, depending on the reward threshold selected by the Participant.

  31. These Terms and Conditions also set out the rules governing the reimbursement and payment to Participants of a portion of the amounts spent on purchases made through the Program Website (hereinafter referred to as "Cashback"). Cashback consists of the reimbursement to the Participant of a specified portion of the transaction value. Eligibility for Cashback is subject to the conditions set out in these Terms and Conditions.

  32. A Participant may receive Cashback for purchases made through the Program Website, depending on the applicable Partner Offer (either as a percentage of the transaction value or as a fixed amount, as specified in the Partner Offer). Cashback shall be credited to the Participant's Program account 60 days after the transaction has been completed.

    The Participant shall lose the right to Cashback if they exercise their statutory or contractual right to withdraw from the sales agreement concluded with the Partner, terminate any agreement concluded with the Partner, or otherwise end any contractual relationship with the Partner.

    For the avoidance of doubt, Cashback shall only be credited where the Participant has paid for the purchased goods or services through the Program in accordance with the applicable Partner Offer. Any subsequent claim by the Participant for a refund from the Partner, regardless of its legal basis, shall result in the loss of entitlement to Cashback.

  33. Cashback amounts earned from purchases made through the Program Website, as well as referral bonuses awarded for successful referrals to the Program, shall be aggregated and credited to the same Participant account.

  34. The accumulated balance consisting of Cashback, referral bonuses, and newsletter sign-up bonuses may be withdrawn by the Participant only once the total balance reaches at least PLN 50.00. Each withdrawal may only be requested after the Participant has accumulated a minimum balance of PLN 50.00.

  35. The Organizer shall transfer the accumulated balance to the Participant provided that all of the following conditions are met:

    Failure to satisfy any of the above conditions shall prevent the Organizer from processing the payment.

    The Organizer shall execute the bank transfer within 10 business days from the date on which the Participant submits the withdrawal request and all of the above conditions have been fulfilled.

    Where Cashback has been earned in a foreign currency, the amount shall be converted into Polish zloty at the average exchange rate published by the National Bank of Poland on the last business day of the relevant calendar month.

    1. the accumulated balance is at least PLN 50.00, unless the Participant resigns from the Program, in which case the balance may be lower;
    2. the Participant submits a withdrawal request by selecting the "Withdraw" option within the Program; and
    3. the Participant provides the bank account number to which the Organizer is to transfer the funds.

  36. The date displayed in the Cashback section of the Participant's account shall correspond to the date on which the relevant service was completed (for example, in the case of Booking.com, the check-out date) or the purchased goods were delivered or otherwise deemed completed, as applicable.

  37. Each user may hold only one account within the Program.

  38. Participants are prohibited from sending mass referral invitations under the referral program to individuals who are not their co-workers. In particular, Participants must not send invitations to persons who are not employees of the relevant employer and who are not eligible to participate in the Program for the purpose of obtaining referral rewards.

  39. Any breach of these Terms and Conditions by a Participant may result in the suspension or deletion of the Participant's account, without entitlement to receive any accrued Cashback.

  40. The Organizer reserves the right to exclude a Participant or a Referred Person from the Program and to cancel any awarded points and related rewards whenever there is a reasonable suspicion that the Participant or the Referred Person has breached these Terms and Conditions, abused the Program, or violated applicable law, including, in particular, where fraud is suspected.

  41. A Participant who opts to receive communications regarding Partner Offers by subscribing to the newsletter via the Program Website after logging into their account, by clicking the newsletter subscription banner, shall be entitled to receive a one-time newsletter subscription bonus of PLN 10.00.

  42. The newsletter subscription bonus may only be granted to a Participant who is already enrolled in the Program and who has not previously consented to receiving recurring communications regarding Partner Offers or Program Partner Offers, and whose e-mail address has not previously been included in the mailing list for such communications.

  43. The Organizer shall not be liable for any technical issues, including those related to the operation of the Program Website, internet service providers, or other third-party services, which may affect participation in the Program.

    The Organizer shall not be liable if a Participant is unable to redeem a Partner Offer.

    The Program Website serves solely as a platform for presenting Partner Offers. Accordingly, the Organizer shall not be responsible for the content, validity, accuracy, legality, availability, or completeness of any Partner Offer, or for the terms governing its redemption. Responsibility for the Partner Offer rests solely with the relevant Program Partner.

  44. If a Participant is unable to redeem a Partner Offer in accordance with its terms, the Participant should submit a complaint to the Organizer. The Organizer shall use reasonable efforts to investigate the reasons preventing redemption of the Partner Offer and to restore its proper operation where possible.

  45. Any complaints concerning the Program should be submitted to klub@loyalmenow.pl within 14 (fourteen) days of the event giving rise to the complaint.

    Complaints should include the subject line "Loyal Me Now Complaint" and contain the Participant's full name, e-mail address, and a description of the circumstances giving rise to the complaint.

  46. Complaints shall be reviewed without undue delay, but no later than within 30 (thirty) days from the date of their receipt. The Participant shall be notified of the Organizer's decision by e-mail sent to the address provided in the complaint. Complaints shall be considered on the basis of these Terms and Conditions and the applicable provisions of law.

  47. Nothing in these Terms and Conditions shall exclude or limit any rights granted to Participants under mandatory provisions of applicable law.

Personal Data Protection

  1. The Organizer declares that the personal data collected and processed by the Organizer, acting as the data controller, shall be used solely for the purposes of operating the Program, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR). Such processing includes, in particular, conducting the Verification Process, communicating Partner Offers, Program Partner Offers and Organizer offers, fulfilling the Organizer's obligations under these Terms and Conditions, and sending Participants commercial information concerning the products and services of the Organizer or the Program Partners, where the Participant has provided the required consent.

  2. Pursuant to Article 13(1) and (2) of the GDPR, the Organizer informs Participants that:

    1. the controller of Participants' personal data is Loyal Me Now Sp. z o.o., with its registered office at ul. Ksawerów 21, 02-656 Warsaw, Poland;
    2. the following categories of personal data may be processed in connection with participation in the Program: first name, last name, e-mail address(es), mobile telephone number and, where applicable, bank account number for Participants using post-purchase discount offers;
    3. Participants have the right to access their personal data, request its rectification, erasure, restriction of processing, and data portability;
    4. Participants also have the right to object to processing based on the Organizer's legitimate interest, lodge a complaint with the competent supervisory authority, and withdraw their consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal;
    5. Participants may contact the Data Protection Officer regarding any matters related to the processing of their personal data at: iod@loyalmenow.pl.

  3. Participants' personal data shall be processed for the purpose of operating the Program and fulfilling the Organizer's obligations under these Terms and Conditions, including handling complaints, processing Cashback payments and any other activities where another legal basis for processing exists.

  4. By accepting these Terms and Conditions, the Participant consents to the processing of the following personal data: first name, last name, e-mail address(es), mobile telephone number and bank account number. Granting such consent is necessary to complete the Verification Process and participate in the Program. Failure to provide the required consents during the Verification Process will prevent participation in the Program and access to Partner Offers or Organizer offers.

  5. The Organizer informs Participants that the personal data provided in connection with the Program shall be processed:

    1. for the purpose of operating the Program, including conducting the Verification Process, communicating Partner Offers, Program Partner Offers and Organizer offers, fulfilling obligations arising under these Terms and Conditions (including complaint handling), whereby:
      • the legal basis for processing is the Organizer's legitimate interest pursuant to Article 6(1)(f) GDPR;
      • providing consent is voluntary but necessary in order to participate in the Program;
      • recipients of personal data may include entities authorised by law, technical service providers, hosting providers and entities supporting the organization of the Program;
      • personal data shall be retained until the expiry of any claims arising from participation in the Program;
      • processed data may include: first name, last name, e-mail address(es), mobile telephone number, bank account number, participation in the Program and the date of registration;
    2. for marketing purposes, including sending commercial information concerning products and services of the Organizer or Program Partners, whereby:
      • the legal basis for processing is the Participant's consent pursuant to Article 6(1)(a) GDPR;
      • recipients of personal data may include entities authorised by law and service providers supporting the Organizer;
      • personal data shall be retained until consent is withdrawn;
      • processed data may include: first name, last name, e-mail address(es), mobile telephone number, bank account number, participation in the Program and the date of registration;
      • providing consent for marketing purposes is voluntary but necessary in order to participate in the Program, including completion of the Verification Process;
    3. for the purpose of sending commercial communications by e-mail, SMS or telephone concerning products and services of the Organizer or Program Partners, as well as communications relating to complaint procedures, whereby:
      • processing is based on the applicable provisions governing electronic communications and telecommunications;
      • providing consent is voluntary but necessary to participate in the Program, including completion of the Verification Process.

  6. Providing personal data is voluntary; however, it is necessary in order to participate in the Program and for the purposes described above. Personal data shall be deleted without undue delay unless another legal basis for processing exists, including statutory data retention obligations or the Participant has separately consented to the processing of their personal data for marketing purposes.

    Participants have the right to:

    To exercise these rights, Participants may contact the Organizer at:

    Loyal Me Now Sp. z o.o.
    ul. Ksawerów 21
    02-656 Warsaw, Poland
    e-mail: iod@loyalmenow.pl
    1. access their personal data;
    2. request rectification, erasure or restriction of processing;
    3. object to processing;
    4. withdraw consent at any time without affecting the lawfulness of processing carried out before such withdrawal;
    5. receive their personal data in a portable format;
    6. lodge a complaint with the competent supervisory authority.

Final Provisions

  1. These Terms and Conditions shall enter into force on 1 August 2025.

  2. These Terms and Conditions are available on the Program Website and at the Organizer's registered office.

  3. By accepting these Terms and Conditions, the Participant undertakes to comply with their provisions and confirms that they satisfy all eligibility requirements for participation in the Program.

  4. Matters not governed by these Terms and Conditions shall be governed by the applicable provisions of Polish law.

  5. Any disputes arising out of or in connection with the Program shall be resolved by the competent common court having jurisdiction in accordance with the applicable provisions of law.

Warsaw, 1 August 2025